AliExpress Confirm Receipt: Everything You Need to Know

AliExpress stands as a global hub for online shopping, connecting buyers and sellers worldwide. With millions of products available at competitive prices, it has become a go-to platform for shoppers looking for a wide variety of items. One important step in the AliExpress buying process is confirming receipt of your order. In this comprehensive guide, we will walk you through the process of AliExpress Confirm Receipt and provide you with useful tips and information.

What is Confirm Receipt?

Confirm Receipt is a crucial step that buyers need to complete after receiving their order. It signifies that the buyer has received the product and is satisfied with the purchase. By confirming receipt, you are not only acknowledging the successful delivery but also indicating your satisfaction with the product’s quality and condition.

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Why is Confirm Receipt Important?

Confirming receipt on AliExpress is important for both buyers and sellers. For buyers, it serves as a way to provide feedback on the product and the overall shopping experience. It also helps build trust within the AliExpress community by letting other potential buyers know about the reliability of the seller and the quality of the product. For sellers, confirming receipt is essential as it releases the payment from AliExpress, ensuring that they receive their rightful earnings.

How to Confirm Receipt on AliExpress?

Confirming receipt on AliExpress is a straightforward process. Here’s a step-by-step guide:

  1. Login to your AliExpress account.
  2. Go to the “My Orders” section.
  3. Find the order you want to confirm receipt for and click on “Confirm Receipt”.
  4. Carefully review the product and ensure that you are satisfied with its quality and condition.
  5. If you are happy with the product, click on “Confirm Receipt”.
  6. AliExpress will then release the payment to the seller, and the transaction will be considered complete.

It’s important to note that once you confirm receipt, you won’t be able to open a dispute or leave feedback for the seller. Therefore, make sure to thoroughly check the product before confirming receipt.

Why Confirm Receipt?

Confirming the receipt of your order on AliExpress holds significant importance for various reasons:


The confirmation of receipt serves as a protective measure for both buyers and sellers. It assures that the buyer has received the product in satisfactory condition, facilitating the seller in receiving payment for the order.


Beyond protection, confirming receipt provides an avenue for users to share feedback on their shopping experience. This valuable information aids prospective buyers in making informed decisions, while sellers can use it to enhance their products and services.

Dispute Resolution

In case of any issues with your order, confirming receipt becomes vital. It acts as tangible proof of delivery, a crucial element in resolving disputes that may arise during the transaction.

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What to Do If You Haven’t Received Your Order

If any issues arise, follow these steps:

  1. Contact the seller: Utilize the AliExpress messaging system to reach out to the seller and inquire about your order’s status.
  2. Open a dispute: If issues persist, open a dispute on AliExpress, providing all necessary details and evidence to support your claim.
  3. Escalate the dispute: In cases of unresponsive sellers or unsatisfactory resolutions, escalate the dispute to AliExpress for further assistance.
  4. Be patient: Dispute resolutions may take time, so exercise patience. AliExpress is committed to ensuring a fair resolution for all parties involved.

Tips for Confirming Receipt

Confirming receipt is an important step, and here are some tips to ensure a smooth process:

  • Inspect the product: Take the time to carefully inspect the product upon delivery.
  • Test the product: If applicable, test the product to ensure it is functioning as expected.
  • Read the description: Compare the received product with the description provided by the seller. Ensure that it matches your expectations.
  • Consider leaving feedback: If you are satisfied with the product and the seller’s service, consider leaving positive feedback.

What to Do If You Encounter Issues

While the majority of transactions on Aliexpress go smoothly, there may be instances where you encounter issues with your order.

Contact the Seller

If you have any concerns or issues with your order, it is recommended to first contact the seller directly. You can do this by going to the order details page and clicking on the “Contact Seller” button. Communicate your concerns clearly and provide any necessary evidence, such as photos or videos, to support your claim.

Open a Dispute

If you are unable to resolve the issue with the seller, you can open a dispute on Aliexpress. To do this, go to the order details page, click on the “Open Dispute” button, and follow the instructions provided. Aliexpress will mediate the dispute and work towards a resolution that is fair to both parties.

Leave Feedback and Ratings

After confirming receipt of your order, it is important to leave feedback and ratings for the seller. This helps other buyers make informed decisions and also provides valuable feedback to the seller. Be honest and specific in your feedback, highlighting both positive and negative aspects of the transaction.

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What if I’m not Satisfied?

If you are not satisfied with the product or have any issues, it’s important to contact the seller before confirming receipt. AliExpress provides a dispute resolution process to help resolve any problems. You can open a dispute within a specified timeframe and communicate with the seller to find a solution. Opening a dispute does not automatically mean you are dissatisfied; it is a way to address any concerns and reach a fair resolution.

Final Words

Confirming receipt on AliExpress is a crucial step that benefits both buyers and sellers. By completing this process, you contribute to the transparency and trustworthiness of the platform. Remember to thoroughly inspect the product, test its functionality, and compare it with the description before confirming receipt. If any issues arise, don’t hesitate to contact the seller and make use of the dispute resolution process. Happy shopping on AliExpress!

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